Shipping & Delivery
My Juvel ships from Kuala Lumpur, Malaysia. All orders will be processed and shipped within 1-2 business days (Mondays-Fridays). Orders made on weekends and public holidays will be processed on the next business day.
Destinations | Rates | Estimated Delivery Times |
West Malaysia | RM 7 (Free Shipping for orders above RM150) | 1-3 Working Days |
East Malaysia (DHL eComm) | RM 16 (Free Shipping for orders above RM150) | 5-7 Working Days |
Singapore | RM 30 (Free Shipping for orders above RM350 = APPROX. SGD105) | 3-5 Working Days |
Brunei (Aramex) | RM 70 (Free Shipping for orders above RM500 = APPROX. BND143) | 5-10 Working Days |
(Subject to changes from the courier company)
For deliveries to other countries, you may contact us via email or Instagram for more details.
Taxes & Duties
The recipient will be charged for all applicable duty, taxes, and/or brokerage fees in the local currency at all the time of delivery. All taxes, duties and customs fees are the reponsibility of the customer and amount will vary according to your local tax system. We are unable to provide this information for you at checkout.Your local post office or carrier can give you information on the methods of payment accepted for the duties, taxes, and other fees collected upon delivery.
Kindly note that we do not ship to PO Boxes addresses.